Prior

PRIVACY POLICY

Effective Date: September 13, 2026

Prior Software Inc. (“Prior,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, store, and protect information when you use the Prior website and services (collectively, the “Service”).

1. INFORMATION WE COLLECT

  • Account information: email address, name, and password when you create an account, or your name and email if you sign in with Google.
  • Usage information: questions, predictions, responses, files and links you attach, and interactions you have with the Service.
  • Device and log information: browser type, IP address, device identifiers, operating system, and timestamps.
  • Payment information: handled by our third-party payment processor (Whop); we do not store full payment card details on our systems.

2. HOW WE USE INFORMATION

We use the information we collect to:

  • Provide, operate, and improve the Service;
  • Authenticate users and manage accounts and subscriptions;
  • Enforce usage limits and prevent abuse;
  • Communicate with you about your account, updates, and support requests;
  • Maintain the security and integrity of our proprietary software and systems.

3. HOW WE SHARE INFORMATION

We do not sell your personal information. We share information only with trusted service providers who help us operate the Service (such as payment processing, hosting, and analytics), and only under strict confidentiality obligations. We may also disclose information if required by law or to protect our rights, users, or the public.

4. COOKIES AND ANALYTICS

On your first visit we show a consent banner, and analytics load only if you accept. If you accept, we use an analytics pixel operated by Whop (our payment processor) to measure page views and sign-ups. The pixel collects standard device and browsing information such as your IP address, browser type, and pages visited. Your choice is stored on your device, and you can change it at any time from the “Cookie settings” link in your account settings. We also use essential browser storage to keep you signed in and to remember your preferences; these are required for the Service to function and are not optional.

5. DATA STORAGE AND SECURITY

We use commercially reasonable technical and organizational measures to protect your information. However, no method of transmission or storage is completely secure. You use the Service at your own risk.

6. YOUR CHOICES AND RIGHTS

You can access, update, or delete your account information at any time through your account settings. You may also delete your account entirely, which will remove your profile and associated data from active systems in accordance with our retention practices.

7. CHILDREN'S PRIVACY

The Service is not intended for children under 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us.

8. INTERNATIONAL USERS

The Service is operated from the United States. If you access the Service from outside the United States, you consent to the transfer and processing of your information in the United States.

9. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. We will post the revised policy and update the effective date. Your continued use of the Service after changes means you accept the updated policy.

10. CONTACT US

If you have questions or concerns about this Privacy Policy or our data practices, contact us at privacy@prior.chat.

Prior Software Inc. · Delaware, United States